Alternative Text for the Privacy Policy

Introduction
This Privacy Policy outlines how TBZ Online Hub handles the collection, use, and disclosure of your personal information when you visit, use our services, or make a purchase from https://www.thepinkwardrobe.in/ (the "Site") or otherwise interact with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Consent and Agreement
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

Collection and Use of Personal Information
To provide the Services, we collect personal information from various sources, as detailed below. The types of personal information we collect vary depending on how you interact with us.

Information We Collect Directly from You
- Basic Contact Details: Name, address, phone number, email.
- Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number.
- Account Information: Username, password, security questions.
- Shopping Information: Items you view, put in your cart, or add to your wishlist.
- Customer Support Information: Information you include in communications with us, such as messages sent through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services using cookies, pixels, and similar technologies. Usage Data may include:
- Device Information: Browser type, network connection details.
- IP Address:**\\ Your IP address and other information regarding your interaction with the Services.

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, removing or blocking cookies may negatively impact your user experience and may cause some features to work incorrectly or become unavailable.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including:
- **Vendors and Service Providers:** Companies that support our Site and Services, such as Shopify.
- **Payment Processors:** Information collected to process payments, such as bank account, credit or debit card information, and billing address.
- **Third-Party Tracking Technologies:** Information collected when you visit our Site, open or click on emails we send, or interact with our Services or advertisements.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or their policies and practices.

Use of Your Personal Information
We use your personal information for the following purposes:
- **Providing Products and Services:** To process payments, fulfill orders, send notifications, create and manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
- **Marketing and Advertising:** To send marketing communications and show you advertisements tailored to your interests.
- **Security and Fraud Prevention:** To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- **Communicating with You:** To provide customer support and improve our Services.

Disclosure of Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
- **Vendors and Service Providers:** For IT management, payment processing, data analytics, customer support, cloud storage, and fulfillment.
- **Business and Marketing Partners:** Including Shopify, to provide services and advertise to you.
- **With Your Consent:** When you direct us to disclose certain information to third parties.
- **Affiliates:** Within our corporate group to run a successful business.
- **Business Transactions:** In connection with mergers, bankruptcies, or other business transactions.
- **Legal Obligations:** To comply with applicable legal obligations, enforce terms of service, and protect or defend the Services and the rights of our users or others.

User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you submit such content to public areas of the Services, it will be accessible by anyone. We do not control who will have access to this information and cannot ensure that it will be kept private or secure.

Third-Party Websites and Links
Our Site may provide links to third-party websites or platforms. We are not responsible for the privacy and security policies of these sites, including their accuracy, completeness, or reliability.

Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided us with personal information, you may contact us to request its deletion.

Security and Retention of Your Information
We take reasonable security measures to protect your information, but no security measures are perfect. We cannot guarantee the security of information sent to us, especially if it is sent via unsecure channels. The retention period for your personal information depends on various factors, including the need to maintain your account, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- **Right to Access/Know:** Request access to the personal information we hold about you.
- **Right to Delete:** Request that we delete personal information we maintain about you.
- **Right to Correct:** Request that we correct inaccurate personal information.
- **Right of Portability:** Receive a copy of the personal information we hold about you and request that we transfer it to a third party.
- **Restriction of Processing:** Ask us to stop or restrict our processing of personal information.
- **Withdrawal of Consent:** Withdraw consent where we rely on consent to process your personal information.
- **Appeal:** Appeal our decision if we decline to process your request.
- **Managing Communication Preferences:** Opt out of receiving promotional emails.

We will not discriminate against you for exercising these rights. We may need to verify your identity before responding to your request. You may designate an authorized agent to make requests on your behalf, but we will require proof of authorization and may need you to verify your identity directly.

Complaints
If you have complaints about how we process your personal information, please contact us using the provided contact details. If you are not satisfied with our response, you may appeal our decision or lodge a complaint with your local data protection authority.

International Users
We may transfer, store, and process your personal information outside your country, including in the United States. If we transfer your personal information out of Europe, we will use recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact
For any questions about our privacy practices or this Privacy Policy, or to exercise any of your rights, please contact us at:
- **Phone:** +91 9327902434
- **Email:** tbzmemon01@gmail.com
- **Address:** TBZ Online Hub, Tirupati market, Ring Road, Surat, Gujarat, India - 395005